Continuing in the vein of Open Source in real businesses we have this article from NetworkWorld. Robert Wisemen and Kevin Bomar talk about benefits Sabre Holdings derive from the use of Open Source software in their business. Sabre Holdings provide services to both airlines and travel agents around the world and are truly a 24/7 operation.

Lots of affirmation around bullet points we all know about and they even discuss some of the drawbacks... my favourite comes from page 4...

What have been the biggest challenges you've faced in deploying open source technologies? RW: I think the biggest thing is that a lot of developers have never met a download they didn't like...